Frequently Asked Questions

Everything you need to know about shopping with Oral IQ LLC

How long does shipping take?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the United States, while international shipping varies by location.

What is your return policy?

We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return authorization.

Are your products safe for sensitive teeth?

Yes, our products are formulated with high-quality, dentist-approved ingredients designed to be gentle on enamel while providing effective oral care results.

How can I track my order?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer wholesale opportunities?

Yes, we partner with dental professionals and retailers. Please reach out to our sales department via the contact form for wholesale pricing and minimum order requirements.